Sera Koi bags sera

Professional packing and fast shipping

We provide a variety of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are extremely skilled and will package your items according to our precise and precise specifications. Before they are shipped your items will be thoroughly inspected and secured. Every day, we send thousands of packages to customers from all over the world. This is a testament to our commitment to be the largest online retailer globally. The distribution centers and warehouses distribution are situated in Europe and the USA.

Orders that contain more than 1 item are given processing time according to each item.

Prior to shipping, we examine the items ordered thoroughly. The majority of orders are delivered within 48 hours. The delivery time should be between 3-7 working days.

Returns

The stock market is always changing. It's not entirely managed by us, since we are involved with multiple organizations, such as the factory and our storage. The actual inventory can change at any moment. It's possible that the inventory could run out once your order has been processed.

Our policy lasts for thirty days. If it's been longer than 30 days since you bought the item, we unfortunately can't give you a complete refund or exchange.

You are able to return a product in the event that it is not used and still in the same condition as the day you received it. The item should be in the original packaging.